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Your right to privacy is assured. Your Lover’s Lane purchases arrive securely packaged with no indication of their contents, return addressed from Lane Direct. Even your credit card statement is billed from Lane Direct. Your privacy is of utmost concern to us. We make our database information available to NO ONE! Lover’s Lane guarantees you will be satisfied with every product you receive or you may return it for any reason, so long as the item is not used and is in the original packaging.